Free while the beta runs.
Lumnya is in private beta and bills nothing. Launch pricing is announced before general availability — beta stores hear first, and no plan starts without your approval in Shopify.
Private beta
The whole product, on a real store, while we tune it with you.
- Every agent and every page — nothing held back
- No monthly conversation limit
- A direct line to the people building it
- A paid plan cannot start without your approval in Shopify
- A founding rate when launch pricing arrives
Lumnya is not on sale yet. A small number of stores run it in full while we tune the agent workforce with them. Launch pricing is announced before general availability — beta stores hear first, and merchants who join during the beta keep a founding rate.
For every beta store
The trust layer is never an upsell.
Per store, not per seat
No seat counting.
When paid plans arrive you are charged per connected store, never per seat. Your whole team uses Lumnya at no extra cost.
Founding merchants
Beta stores hear first.
Launch pricing is announced before general availability. Merchants who join during the beta keep a founding rate for as long as their subscription stays active on that plan.
Enterprise & high volume
Big catalog or high volume? Let's talk.
Pricing, answered.
The fine print, in plain language.
The product, live on your store, while we tune the agent workforce with real merchants. It is free and there is no monthly conversation limit — the app does not enforce one while the beta runs. There is no card and no plan to pick: a paid subscription cannot even be started, and when the time comes Shopify will ask you to approve it before anything is charged.
Nothing. There is no conversation cap during the beta, so the assistant does not pause on you mid-month. We count conversations to size the launch plans honestly, not to bill you.
No. A Shopify app subscription only begins after you approve it on Shopify's own confirmation screen, and during the beta the app refuses to start one at all. When paid plans arrive, any usage-based charge runs against a monthly maximum you approve, and the service stops before it is exceeded — the cap is enforced, not advisory.
Before general availability, and beta stores hear first. Nothing changes for a beta store without notice: a paid plan starts only after you approve it in Shopify.
Per connected store, never per seat. Your whole team can use Lumnya at no extra cost.
Uninstall the app from your Shopify admin — there is no subscription to cancel during the beta. Your store keeps running exactly as before, and your shop's data is redacted on Shopify's schedule.
Private beta
Join the private beta.
Join the private beta and be first in line when Lumnya opens to your store.