Set up once. Improve forever.
From install to a working AI team in five steps — and a loop that gets sharper every week after.
Install on Shopify
Add Lumnya from the app store and connect your store. No code.
Lumnya learns your store
It warms a private snapshot of products, orders, customers, and policies — and reads your FAQ and brand voice.
Front of house goes live
The storefront assistant starts selling and supporting, in your customer's language.
The back office gets to work
Agents begin scanning on schedule and opening recommendations.
You approve, it measures
Every action is measured against what actually happened, and the facts your agents verify accumulate — so the picture of your store sharpens week over week.
What you need to start
A Shopify store. That's it.
No engineers, no theme rebuild, no data migration.
Day one
Useful immediately.
The Customer AI is answering and selling from the first hour — grounded in your policies and catalog.
Week four
Noticeably smarter.
The agents have a richer picture of your store, the memory has compounded, and the recommendations get sharper.
The operating loop
Recommend. Approve. Act. Remember.
The rhythm of running on Lumnya: agents recommend, you approve, Lumnya acts, and the outcome is remembered.
Recommend
Agents open recommendations with reasoning attached.
Approve
You see the exact change and give the yes.
Act
Lumnya executes inside your store.
Remember
The outcome sharpens the next recommendation.
You stay the owner
Lumnya does the legwork. You set the direction.
You own strategy, guardrails, and approvals; Lumnya handles the repetitive work that used to eat your day.
Setup, answered.
The practical stuff, before you ask.
An afternoon. Install, connect, switch on the assistant — most stores are live the same day.
No theme surgery. The assistant mounts as a widget you configure and style in Widget Studio, then publish.
Yes — guardrails, discount ceilings and escalation thresholds are all yours to set, and independence is dialled per area of the store rather than globally. Every area ships at “confirm”, and refunds, customer emails and return decisions stay behind that gate no matter what you change.
One switch in the dashboard pauses everything; uninstalling removes the widget immediately. Your store keeps running exactly as before.
Private beta
Your digital workforce is ready when you are.
Join the private beta and be first in line when Lumnya opens to your store.