Set up once. Improve forever.
From install to a working AI team in five steps — and a loop that gets sharper every week after.
Install on Shopify
Add Lumnya from the app store and connect your store. No code.
Lumnya learns your store
It warms a private snapshot of products, orders, customers, and policies — and reads your FAQ and brand voice.
One click puts it on your storefront
Lumnya hands you a link that opens your theme editor with the assistant already switched on. Press save, and it is selling and supporting in your customer's language.
The back office gets to work
Agents begin scanning on schedule and opening recommendations.
You approve, it measures
Every action is measured against what actually happened, and the facts your agents verify accumulate — so the picture of your store sharpens week over week.
What you need to start
A Shopify store. That's it.
No engineers, no theme rebuild, no data migration.
Day one
Useful immediately.
The Customer AI is answering and selling from the first hour — grounded in your policies and catalog.
Week four
Noticeably smarter.
The agents have a richer picture of your store, the memory has compounded, and the recommendations get sharper.
The operating loop
Recommend. Approve. Act. Remember.
The rhythm of running on Lumnya: agents recommend, you approve, Lumnya acts, and the outcome is remembered.
Recommend
Agents open recommendations with reasoning attached.
Approve
You see the exact change and give the yes.
Act
Lumnya executes inside your store.
Remember
The outcome sharpens the next recommendation.
You stay the owner
Lumnya does the legwork. You set the direction.
You own strategy, guardrails, and approvals; Lumnya handles the repetitive work that used to eat your day.
Setup, answered.
The practical stuff, before you ask.
An afternoon. Install, connect, switch on the assistant — most stores are live the same day.
Your store — before you type anything. At install, Lumnya reads what Shopify already knows: your store's name, currency and country, your published refund, shipping and privacy policies, and your whole catalogue. Then a guided first setup asks only for what Shopify cannot know — opening hours, couriers and delivery times, the return window, payment methods, how far the assistant may go with discounts — and shows you, word for word, what the assistant will answer before you continue. Policies are quoted from your own published text, never invented, and one switch turns them off.
No theme surgery — nothing is written into your theme's files. Lumnya installs as a Shopify app embed: one click from inside the app opens your theme editor with it already switched on, and you style it in Widget Studio. Turning it off is the same switch, and your theme is exactly as it was.
Yes — guardrails, discount ceilings and escalation thresholds are all yours to set, and independence is dialled per area of the store rather than globally. Every area ships at “confirm”, and refunds, customer emails and return decisions stay behind that gate no matter what you change.
One switch in the dashboard pauses everything; uninstalling removes the widget immediately. Your store keeps running exactly as before.
Private beta
Your digital workforce is ready when you are.
Join the private beta and be first in line when Lumnya opens to your store.