Built for Shopify. Open to more.
One deep integration beats ten shallow ones. Lumnya goes all the way down on Shopify first — orders, products, customers, policies — and expands from there.
Commerce platforms
Shopify today — deep, not decorative.
Lumnya isn't a widget that sits on top of your store. It reads your catalog, orders and policies, and acts inside them — confirm-gated.
Shopify
Deep integration
- Storefront chat via a theme app embed — no code.
- Orders, returns & RMA handled end-to-end.
- Catalog-aware selling: search, recommendations, variants, cart.
- Price, title & description edits — with your approval.
WooCommerce
On the roadmap
The same manager, the same memory, on WooCommerce. Follow progress on the public roadmap — or tell us to hurry.
Your platform
On request
Running something else? Requests from founding merchants shape the order we build in. Tell us what you need connected.
The AI engine
The right model for each moment.
Lumnya routes routine work to fast models and revenue-critical moments — checkout questions, cancellations, returns — to stronger ones. You get speed where speed matters and judgment where money is on the line.
multi-model engine
Around the store
The rest of the stack, covered.
Transactional and notification email out of the box — order updates, return labels, alerts to you. Suppression-aware, so unsubscribes are always honored.
Developers & API
A public API is on the roadmap. Founding merchants get early access as endpoints stabilize — tell us your use case and we'll prioritize.
Reports & exports
Your data is yours to take: analytics and conversation exports from the dashboard, no lock-in games.
How integrations stay safe
Least privilege, always.
An integration is a door into your store. Ours are built like vault doors.
Scoped access only
Lumnya asks for the Shopify scopes it needs to do its job — nothing more. No unrestricted reach into your systems.
Per-store isolation
Every store's data lives in its own space. Nothing is shared or pooled across merchants.
Confirm-gated and logged
Anything that changes your store goes through your approval and lands in the audit trail — integration or not.
Request an integration
Need something connected? Say the word.
Founding merchants set the integration roadmap. Tell us what your stack needs.
Private beta
Plug a workforce into your store.
Join the private beta and be first in line when Lumnya opens to your store.