Every release, in the open.

— Your weekly report now closes by naming what you could change about the week you just had.

— It only ever suggests things Lumnya can actually carry out for you, never advice it has no way to act on.

— Choosing one opens your chat with the request already written. You send it, Lumnya shows you exactly what would change, and nothing is applied until you say yes.

— Anything changed this way can be undone in one click.

— If the week gives it nothing worth raising, it says nothing at all rather than filling the space.

— We've implemented important security enhancements.

— Based on an independent review, we've resolved potential vulnerabilities.

— This further strengthens the protection of your store's data.

— Ensuring a more secure and reliable experience for your store.

— We've applied critical security updates to better protect your store and customer data.

— Lumnya's chat now intelligently understands rephrased questions.

— It also avoids offering redundant information for a smoother conversation flow.

— Your custom FAQ answers are now delivered to visitors in their preferred language.

— Customer questions suggested by Lumnya are now more relevant, drawing directly from your store's unique content.

— Lumnya better understands the context of customer conversations, especially around products and orders.

— New FAQ answers you add are instantly searchable, making your knowledge base effective immediately.

— The "Re-index" button for your FAQs now reliably updates Lumnya's understanding of your content.

— We've improved how quick reply chips work in chat.

— Tapping a chip now clearly communicates its purpose.

— This makes interactions with Lumnya's digital workforce more intuitive.

— Your customers will enjoy a smoother chat experience.

— You can now decide who is authorized to cancel orders in your store.

— The order cancellation process is now clearer and more accurate.

— Chat suggestions are more relevant and reliable.

Every Monday Lumnya now writes up the week that just closed:

— What it earned, what actually changed it (more orders, a bigger basket, or both), what it cost you, and what sold.

— It reopens the previous week's list too, and reports what became of each problem it named — recovered, worse, unchanged, or "I cannot tell" when the data would not support an answer.

— It reports what the number did, never who moved it.

— Take the week as a PDF or a CSV.

— Lumnya now more accurately verifies and displays customer order details.

— Order statuses, suggestions, and lookups are more reliable across the board.

— Customers will experience a smoother chat, with internal notes no longer visible.

— We've also clarified data processing information for your peace of mind.

— The Order Desk widget now features an expanded timeline.

— Get a more comprehensive view of your orders and sales activities.

— This makes tracking and managing customer interactions even easier.

— Dive into new weekly reports with deeper insights, cost analysis, and CSV export.

— Lumnya now remembers your specific instructions and offers smarter recommendations.

— Experience improved customer chat with better message grouping and Copilot assistance.

— Enjoy a smoother app experience with UI polish, enhanced reliability, and security.

— Send more reliable emails with accurate language and improved support communication.

— Gross margin in your weekly report now includes the product costs you entered yourself. Until now only costs synced from Shopify were counted, so your margin could read higher than it really was.

— Weeks that closed before today keep the figure they were reported with, so a past report still matches what you were shown at the time.

— Downloading your weekly report as a PDF now gives you the entire report. Previously only the first page came down.

— Your Analytics page now shows all of your conversations again, along with daily volume, peak hours and AI-attributed revenue.

— Your store's customer widget now provides answers more reliably.

— Even fast-typing visitors will receive immediate responses.

— Ensures a smoother and more consistent customer experience for your customers.

— We've strengthened the security of customer chat conversations.

— Your store now consistently remembers and applies customer language preferences.

— Chat conversations will always use the customer's preferred language.

— Price alert emails are now reliably sent in the language your customers requested.

— Supplier price lists are now interactive, letting you take action directly

— We've strengthened security around our widgets for your peace of mind

— Lumnya now accepts 'feature' leads from your website for better tracking

— We've improved the accuracy of our system status page.

— Days when we perform internal system work will no longer be mistakenly reported as outages.

— You can now rely on the status page for more precise information about Lumnya's uptime.

— Lumnya now checks your store every hour and tells you when orders stop coming in, when the widget starts failing your customers, or when people ask for a human and nobody answers.

— It compares against your own normal for that hour of the day, so a quiet Tuesday is never mistaken for a broken checkout — and one problem is one message, not one an hour.

— Nothing in the alert is guessed: every number comes from the measurement that triggered it, and Lumnya still changes nothing on its own.

— You can now say the outcome you want: “keep margin above 30%”, “recover more carts”. Lumnya turns it into a plan you approve once, then tracks it against real numbers and reports what moved.

— A goal is a standing brief, not a new permission: every step it takes passes the same limits and the same confirmations as anything else you have set.

— Lumnya can now take more actions on your behalf with new levels of graduated autonomy.

— A new Trust Panel provides a clear ledger of actions, with one-click undo for peace of mind.

— Preview exactly what Lumnya plans to change before it happens, for full transparency.

— Manage almost all Lumnya settings and actions directly through chat, from policies to support tickets.

— Test Lumnya's proposed actions safely with the new "What Would You Do?" simulation mode.

— Lumnya now proactively helps you manage your store, even when you're busy.

— Receive urgent or daily email digests and web push notifications.

— Our AI can now query sales and profit, manage returns, support tickets, live chats, and remarketing.

— Enjoy a faster, more reliable experience with improved chat history and display.

— We've upgraded our AI models for even smarter insights and performance.

— Explore new guided tours to easily understand how features work

— Lumnya's AI assistant now provides full support for Profit Lens

— Get consistent, helpful answers for your Blocked Visitors section

— Lumnya's product recommendations are now much smarter.

— We now consider your current stock levels.

— And factor in your profit margins for every suggestion.

— This helps you make more profitable decisions for your store.

— Plan and execute dead stock sales with an intelligent planner.

— Maintain full control with required merchant approval for all offers.

— Generate unique, product-specific discount codes for precise sales.

— Attract buyers with compelling teaser offers to move inventory faster.

— Gain deeper insights into your store's profitability with the new Profit Lens.

— Ensure compliance with US state privacy laws and automatic GDPR data scrubbing.

— Protect your store by blocking unwanted visitors based on IP or country.

— Our AI chat now reliably suggests "Notify me" for out-of-stock products.

— The chatbot will no longer offer unsolicited discount codes.

— We've improved overall chat reliability and user experience.

— Engage shoppers with smarter, category-aware product teasers.

— Capture back-in-stock interest and highlight product bundles.

— Enhance your storefront with AI insights, urgency, and trending badges.

— Benefit from more reliable chat and clearer performance insights.

— AI-generated content like product teasers and summaries are now complete.

— No more truncated text due to internal AI processing.

— Your AI's internal thought processes are now fully private and secure.

— Announcements now display with correct formatting

— No more squished text in important messages

— Enjoy clearer, easier-to-read updates

— We've introduced new disclosures for AI interactions on your store.

— Customers will now see a clear notice when engaging with AI features.

— This helps your business comply with EU AI regulations.

— It enhances transparency and builds trust with your shoppers.

— Directly upload images for your news posts, complete with size guidance.

— Review requests are now opt-in and off by default, giving you full control.

— Core features, including account billing, are fully wired and ready for your store.

— Lumnya is officially live and ready to help manage your Shopify store.

— Access your AI business manager at https://app.lumnya.ai.

— Core features like news publishing, review requests, and account billing are now active.

— Enjoy reliable AI-powered insights and actions for your business.

— When publishing news, you can now directly upload images with helpful size guidance.

— We've introduced new capabilities like news publishing and review requests.

— Manage your account billing directly within the app.

— Our AI features are now more reliable and stable for smooth operations.